Description
Objectives
The objective of the course is to provide students with knowledge about the general fundamentals of the Operations Management - GO. The methods and techniques most used by organizations in Operations Management are studied, seeking to provide students with the ability to identify, analyze, solve problems in GO, being critical to the solutions found.
Syllabus
1 - Introduction to Operations Management (GO): Operations as a function in the organization. Historic evolution. The profession. Trends and Challenges. 2
- Operational Strategy and Competitiveness: Operational Strategy - Manufacturing vs. Services. Competitiveness. Productivity, Efficiency, Effectiveness. The productive cycle. 3 - Products and Processes: Industry vs. Services: Product design, and process development. Process Selection Process and Product Structures. Analysis, map, measure and improve. 4 - Operations Planning: The planning process. Aggregate Planning Methods. Aggregate Production Plan. Capacity Planning. 5 - Materials Management: Introduction to materials management. Dependent and Independent materials management. 6 - Operations Scheduling: Prioritization Techniques and Rules, Shop-Floor Control 7 - Operations continuous improvement: Lean Production. Synchronized production. 8 - GO and Supply Chains.
Cross Competence Component
The UC allows the development of a set of transversal competences, namely in: Critical and Innovative Thinking - developing creativity, strategic thinking, and approaches to identify, analyze, and solve real case studies discussed in class as well as on developing the mini-project and on the answer to classroom quizzes; Interpersonal and interpersonal skills - developing communication and organizational skills, teamwork, self-discipline, perseverance, self- motivation and time management, aspects required when solving the real- case studies and the mini-project. Information and media literacy - ability to locate and access information as well as to analyze and evaluate media content related to UC practical component. The related assessment percentage is in the order of 10%.
Laboratorial Component
The UC involves in the practical component the mathematical modeling of operations management problems. The use of excel and modeling / optimization software is explored (eg GAMS; Anaconda).
Programming And Computing Component
Problem modelling and optimization in operations management.
Ethical Principles
All members of a group are responsible for the group's work. In any assessment, every student shall honestly disclose any help received and sources used. In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.